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PAYMENT: All local
purchases and shipments made from Flite Instruments will be on a
C.O.D. basis, unless a credit account has been established. Credit applications are
available at our location or you may call (480) 917-4970 to have
one sent to you. We accept
Discover, MasterCard and VISA for your convenience.
EXCHANGES: The exchange
core you provide must be the exact part number Flite Instruments
shipped to you unless previous arrangements have been made. Each exchange core must be
repairable, meaning it should have no case damage, water or other
contamination damage, electronically shorted or missing parts
that are too costly to make it economically repairable. If the exchange unit you
receive is a specific modification or service bulletin level and
your exchange core does not match the levels, it would not be
acceptable. In any
instance listed above, it would be returned to you in
"AS-IS" condition.
If you have another suitable core, you may send it upon
being notified or it will become an outright sale. If an exchange core is not in
our possession within twenty-one (21) days, the transaction will
become an outright sale with additional charges, unless previous
arrangements have been made.
Flite Instruments is NOT responsible for any costs
incurred during the removal and/or the re-installation process.
RETURNS: In the event the unit you receive from Flite
Instruments that you wish to return, an approval must be obtained
from us before the unit is returned. If you received an outright
sale or exchange that you decide you do not want, the unit must
be returned as soon as approval is obtained, within a ten (10)
day time limit, or it will have a restocking fee in the amount of
twenty percent (20%) of the outright sale or exchange price.
It must be in unused condition and no damage to the
unit. After thirty (30)
days, our policy is not to accept the return. Flite Instruments is NOT
responsible for any costs incurred during the removal and/or the
re-installation process.
SHIPPING
INFORMATION: All instruments being sent in
for service are to be prepaid. On international shipments,
we do not pay for any of the freight shipment charges coming in
or going out, or any charges associated with an international
shipment such as import fees, export fees, or duties charged by
any person or shipping carrier.
If this should happen in error, you would be billed for
the shipping or handling amount.
All shipments made by this company will be insured for
full replacement value. If you elect to not have your
shipment insured, we will need a signed letter that states you
will not hold Flite Instruments responsible if your instrument
should be lost or damaged during shipment. We must,
however, insure exchanges and outright sales for our
protection. If you receive
a damaged shipment, please do not separate the unit from the
shipping package. The
shipping agency is to be notified immediately for inspection so a
claim can be filed.
WARRANTY DURATION:
NEW &
OVERHAUL: 1 YEAR or 1000 HRS.
REPAIR: 3 MONTHS
BENCH TESTED:
NONE
WARRANTY SHIPPING
INSTRUCTIONS: Unit must be packed with
sufficient packing material and box large enough to allow at least
four inches or more space around the unit that would prevent any
further damage. Larger units really need to be double
boxed. Warranty on any
unit would be from the time it was certified and we must receive
it before the expiration date. On a repaired unit, the
warranty is good only for the service that was accomplished
during the repair. Any new
problems would be subject to additional charges and you would be
notified. Any warranty is void if the seal is broken, if
the unit shows evidence of mishandling, abuse, damage, accident
or if the unit has been opened or altered outside of this repair
station. Unit must be shipped prepaid. We will pay the
return freight if a warranty is indeed accepted via ground
service only. If you elect to have the warranty unit returned to
you quicker, you will be required to pay the difference in the
freight charges. Flite
Instruments is NOT responsible for any costs incurred during the
removal and/or the re-installation process.
SHIPPING ADDRESS:
Flite
Instruments
2310 S. Airport Blvd.
Chandler, AZ 85249
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